Returns or Exchanges

1. Return Application
Application Time: You have 14 days to apply for a return from the date you received the product.
Application Method: Please log in to your account, go to the “Order History” page, select the product you want to return, and fill out the return application form.
2. Product Status
Return Conditions: The returned product must be in unused condition, with original labels, packaging and accessories. We do not accept returns of used, washed or damaged products.
Screening: All returned products will be inspected upon receipt. Only eligible products will be refunded.
3. Refund Processing
Refund Method: Refunds will be processed through your original payment method, and the processing time is usually 2 business days. Please note that bank processing time may vary.
Shipping Policy: If the return is due to product quality issues (for example, defects or wrong shipments), we will bear the relevant shipping costs. For all other returns, the shipping costs will be borne by the customer.
4. Return Process
Packaging Items: Please return items in the original packaging to ensure that the items are not damaged during shipping.

Attaching Return Label: Please include a completed return request form in the package. If you do not receive a return label, please contact Customer Service for assistance.

Return Address: Please return items to the following address: 105 W 3rd Ave, Columbus, OH 43201

5. Contact Us
If you have any questions or need further assistance with the return or refund process, please feel free to contact our Customer Service team at the following methods:

Email: help@miradorn.shop

Thank you for choosing Miradorn LLC, we will do our best to help you and ensure that your shopping experience is pleasant and worry-free!